Secretariat launches technology disputes practice with two managing directors

Secretariat has launched a Technology Disputes & Advisory practice in Atlanta and added industry veterans Greg Crouse and Carol Kaiser as managing directors. The move aims to help clients deal with software, AI and intellectual property disputes as technology projects face more scrutiny over performance, risk and remediation.

Why it matters: - The new practice targets a growing set of disputes tied to technology underperformance, failed implementations and emerging AI risks. - Secretariat is positioning the offering to help clients limit litigation, arbitration, regulatory and reputational exposure when technology programs go wrong. - The practice also expands support for intellectual property matters, including patents, copyrights and trade secrets.

What happened: - Secretariat announced the launch of its Technology Disputes & Advisory practice on June 23, 2026. - The firm added Greg Crouse and Carol Kaiser as managing directors to lead the practice. - The launch was announced from Atlanta.

The details: - Secretariat said the practice is designed to bridge the gap between technology expectations and real-world performance. - The team will handle disputes involving software implementations and IT outsourcing agreements. - The practice will also support fit-for-purpose assessments and solution readiness evaluations. - Secretariat plans to provide pre- and post-acquisition technology reviews. - The team will assess emerging artificial intelligence solutions and issues including “AI washing.” - The practice will work with Secretariat’s engineering, data analytics and sector-specialist teams. - Secretariat said the offering combines practical implementation experience with independent analytical expertise to support dispute resolution and future technology program design.

Between the lines: - Don Harvey said the new practice is a natural complement to Secretariat’s existing work in commercial damages, intellectual property and forensic investigations. - Greg Crouse said the team is built to connect technical complexity with practical resolution in high-stakes disputes. - Carol Kaiser said organizations need independent insight early, before software and AI problems become harder to unwind. - The launch reflects Secretariat’s push into areas where technical complexity overlaps with legal and regulatory risk.

What's next: - Secretariat expects the practice to help clients resolve disputes, reduce risk and improve the design, development and integration of future technology programs. - The firm says the new team will continue to grow around complex technology disputes, investigations and IP matters. - More information is available in the company's announcement.